Why you need to talk to your patients about non-covered services.

Why you need to talk to your patients about non-covered services.

Listen, as occupational therapists, we have all been there.

There is some great resource, program, provider, device that is NOT COVERED and we think…. hmmm… will my patient go for this? Should I even bring it up? Can they afford it? Maybe there is another option that is covered – even if it’s not as good?

STOP overthinking if your patient can afford the option and START prioritizing your patient’s ability to gather information and make an informed decision for her/himself.

Truly, as OTs, it is our job to help provide opportunities, resources, and promote independence. So when it comes to driving – YES – it is an out-of-pocket cost. But so is owning a vehicle, and paying for gas, and paying for insurance coverage. We pay for the things we value, so don’t let the fact that seeing a specialist is a non-covered service stop you from giving your patients every opportunity they deserve to get back onto the road safety.

Listen in with the video below as I share my two cents on why you need to talk to your patients about non-covered services. Then, please, let me know if you agree or disagree.

You need to talk to your patients about non-covered services.

As occupational therapy practitioners, we need to stop thinking about what is reimbursed and start thinking about what is needed.

Stop letting insurance dictate to you how and when you treat someone and treat the individual based on their needs — not based on what insurance pays for.

Sending my best! In kindness always, Susie



  • To explore more about OT’s role with driving, click here.
  • For a FREE CEU on OT’s Role with Driving, click here.
  • To learn more about Medicare Covered & Non-Covered Services, click here.

About Susie

Susie Touchinsky is an OT driving specialist in Pennsylvania. She runs Adaptive Mobility Services which provides both patient care and OT education. To learn more please visit adaptivemobility.com. If you are an OT, please join us on Facebook at Driving Rehab for the OT.


Susie Touchinsky

Susie Touchinsky, OTR/L, SCDCM, CDRS is an occupational therapist and certified driver rehabilitation specialist offering decades of experience, knowledge, and professional support for drivers, families, caregivers, and practitioners.